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Personal information obtained in connection with customer inquiries will be used to perform necessary customer service operations, such as providing information about products and services, arranging shipments, and responding appropriately to requests.
The customer service contact varies depending on the nature of your inquiry.
Please note that it may take several business days to respond.
The customer support center does not respond during holidays.
Customer support inquiries are answered in the order received.

At Bandai, we will handle personal information provided by our customers within the scope of the following purposes of use.

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