Privacy Policy
Published: March 16, 2020
Last Updated: July 26, 2025
At TCG Union Pulls (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
TCG Union Pulls is an online marketplace specializing in authentic Trading Card Game (TCG) products, with a primary focus on the One Piece Trading Card Game, while also offering products from other popular TCGs, accessories, collectibles, and related merchandise.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full name
- Username (if you create an account)
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information (processed securely by third-party payment providers)
- Order history
- Customer support communications
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Website usage statistics
- Pages visited
- Referral URLs
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased products
- Provide customer support
- Manage your account
- Process payments securely
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Send order confirmations and shipping updates
- Notify you about new products, promotions, and restocks (only if you opt in)
- Comply with legal obligations
4. Authenticity and Marketplace Integrity
At TCG Union Pulls, we are committed to maintaining a trustworthy marketplace.
We work to ensure that products sold through our store are authentic and accurately described. While we carefully source our inventory from reputable suppliers and distributors whenever possible, customers are encouraged to review product descriptions before purchasing.
5. Payment Security
We do not store your complete credit card or payment information on our servers.
Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security protocols.
6. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
- Measure the effectiveness of marketing campaigns
You may disable cookies through your browser settings, although certain features of the website may no longer function properly.
7. Sharing Your Information
We never sell your personal information.
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Fraud prevention services
- Analytics providers
- Customer support platforms
- Government authorities when required by law
Each third party is required to protect your information appropriately.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Maintain your account
- Comply with tax and accounting requirements
- Resolve disputes
- Enforce our legal agreements
When your information is no longer required, it is securely deleted or anonymized.
9. Your Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing activities
- Object to marketing communications
- Request a copy of your personal information
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
10. Email Communications
If you subscribe to our newsletter, we may occasionally send you updates regarding:
- New One Piece TCG releases
- Restocks
- Exclusive promotions
- Pre-orders
- Store announcements
- Special events
You may unsubscribe at any time using the unsubscribe link included in every marketing email.
11. Children’s Privacy
Our website is not intended for children under the age required by applicable law without parental or guardian supervision.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
12. Third-Party Links
Our website may contain links to third-party websites, including manufacturers, publishers, payment providers, and social media platforms.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
13. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
While no method of online transmission or electronic storage is completely secure, we continuously work to maintain a high level of security for our customers.
14. International Customers
If you access our website from outside our operating country, your information may be transferred to and processed in jurisdictions where our service providers operate.
By using our website, you consent to such transfers where permitted by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised Last Updated date.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
TCG Union Pulls
Email: support@tcgunionpulls.com
Website: https://tcgunionpulls.com
Our Commitment
At TCG Union Pulls, protecting your privacy is just as important as delivering authentic Trading Card Game products. We are committed to providing a secure, transparent, and trustworthy shopping experience for every collector, player, and enthusiast who visits our store.